Tech Support Issues:

Stand Alone DVR with camera set-up video help : Click for video:Stand Alone DVR Set-up

All In One Camera and DVR Instruction Manual: DVRCAMManual[1].pdf

USB Dvr set-up Video help: USB DVR Set-up video 

All In One Video Player Download link: 

 http://www.videolan.org/mirror-geo.php?file=vlc/1.0.5/win32/vlc-1.0.5-win32.exe

All In One Gom Video Player:

http://www.gomlab.com/eng/

Order Your Copy Of Windows XP Below: 

http://www.compusa.com/applications/searchtools/item-Details.asp?EdpNo=2552182&sku=M17-7501&SRCCODE=COMPGOOSFTSKU&cm_mmc_o=7BBTkwCjCmH4CjCmH4CjCmH4

All in one smoke detector set-up video

User manual for the USB Super DVR:  Super DVR User Manual.pdf

Wireless Camera set-up Instructions: Instructions current.pdf

Giovision PCI Card set-up Instructions:Giovision Directionsx with audio card isstruction.pdf

Usb DVR Tech Support Issues:

Make sure the usb is connected to the computer, the camera is pluged in and the receiver is connected to the usb dvr

with the power light on.

To update the software for you USB DVR:

1- Downlosd this link

 click here follow prompts.

Next

2- Download the file.

http://67.227.185.54/products/security-product.php?ProductId=134   Full version of SuperDVR, compatible with Windows Vista. Both for PCI or USB DVR This version support PCI Express Video card modelATI RADEON X300, X550及X700, 9200, 9550, X1300, X1600      NVIDIA GeForce MX400, MX440，FX5200, FX7300, FX7600          After downloading these links ypu will see a box with 2 folders 1 will be blank and 1 will say super DVR 4.6.2.0. Open super dvr 4.6.5.0 then open the install folder then open setup.exe if it asks you to unistall componets say yes to all.  Then repeat the  same exact procedure you just did  again.  This should install the software.  Look for the Super DVR icon on your desktop and open it.  You should be up and running.