Dear Knowyournanny,

My husband and I recently obtained nanny cam rental services from Know your nanny.  We had some minor concerns and feelings about the care that our nanny was providing to our 3 year old daughter and 8 month old son.  However, she appeared to be very caring and attentive to the children. Our nanny had great references and we also did a civil, criminal, and credit check on her prior to hiring her!

The first day the camera was installed we clearing noticed that she was removing a plastic bag with a white substance from her bra and placing the substance in the baby food.  The nanny fed the food to our baby and later put some more in his bottle.  We were overwhelmed and shocked!  We brought the children to the doctor and had blood and urine tests completed.  We will not know what she put in the food until the test come back.  However, we called the police and four different officers viewed the video.  The nanny was arrested and charged the next day.

We have not received the tests back and feel that she was sedating them in order for them to sleep all day.  The police said that the case would be very difficult to prove if we did not have the video.  The video caught everything she did head on and there is not doubt about her actions.

We are grateful to Mike Giordano and appreciate his assistance! Currently we have some help from a college girl, but we do not leave without 2 people being in the house.  We would have never known about the nanny medicating our children without the nanny cam.


Sincerely,

The Kramers
Baton Rouge, LA
 

Dear Knowyournanny,

As per our agreement I am writing to let you know
about my experience with Know Your Nanny.

Your contribution to helping us find suitable child
care was fantastic.  You made a nerve racking procedure
very simple.  You responded to our questions promptly,
your camera arrived quickly in a discrete package and
it worked like a charm.

We were happy to see that our instincts about the
nanny we hired were on target.  Now I can go back to
work knowing that our son will be in competent, loving
hands.

I would not hesitate to rent another camera from you
and would certainly recommend your company to anyone
in our position.

Thank you.

Best regards,

Wendi
Hartsdale, New York
 

Michael,

Thank you for renting me nannycam equipment.  I am returning it per our agreement via FedEx.  The equipment worked quite well.  Both sound and picture quality were of high quality.

I saw enough of my nanny to feel comfortable with her.  If I ever change caregivers, I suspect I'll be getting back to you for a purchase.

Best Regards,

Bill
Chicago, Il

Mike:

This e-mail is to confirm our use and return of the nanny camera. The camera worked wonderfully, and we were shocked to see our nanny basically ignoring our children.  It was a big eye-opener, and we will be finding a new nanny immediately.  Thank you for providing such a useful service.

Kathy
Evanstown, IL

Knowyournanny.biz,

We rented a Wireless video camera from Knowyournanny.com for a week. I received the package in a few days, everything was there, installation was easy and the instructions were clear and simple. Unfortunately, our nanny got sick that week and we didn't have a chance to use the system. Michael
from Knowyournanny was understanding and extended our rental period, but the nanny was sick the following week as well. We ended up returning the system without actually using
 it, but will rent it again once we find a new nanny.

Thank You,
Satisfied Parent
Jersey City, NJ

Mike,

I just wanted to follow up and say thanks! I was very happy with the product and service that I received.  The instructions were clear and the unit was very easy to set up.  I had one small problem because I didn't have the right remote control but you were very responsive when I paged you and I appreciate you following through to make sure that I was in good shape.

The clarity of the picture was great and I don't think that our nanny suspected a thing.  She has been with us almost a year and I just wanted to check in to make sure that she was doing as good of a job as we thought she was.  Based on what we saw. We gave her some feedback about things to do with our son during the day without her knowing that we had taped her. I was able to see her adapt her schedule based on our feedback.  I actually wished that I had gotten the 10 hour tape from you so that I could see more of the day.  I also wished that I had gotten more than one unit so that I could see them when they were in the basement and the family room. Thanks for giving me a better sense of comfort that we have a great nanny.

I will definitely recommend your company to other parents!

Nicole
West Orange, NJ

I rented a nanny cam mostly because I wanted assurance of someone I thought was a terrific and attentive nanny for our 8 month baby.  What I discovered was very different and a great disappointment.  Our nanny was not interacting with our child and doing the things she said she was, amounting to benign neglect.  We fired her immediately.  While this was a tremendously difficult thing to watch and acknowledge, without the nanny cam we would not have known how our baby was being taken care of.  Knowyournanny.com was extremely helpful in not only helping me to set up the nanny cam, but also in providing advice in how to handle the situation.  While I regret having to use this type of measure to begin with, I am grateful I did.

-Elizabeth
Washington, DC

Knowyournanny.biz

Hi Mike,

We were very satisfied with the video surveillance unit we rented. Initially,  we encountered some difficulty setting the unit up.    We received excellent and immediate service from customer support who was able to assist us in getting the unit  up and running.  We were impressed with the quality of the picture and audio, which was outstanding.

Unfortunately, we were very disappointed with the results as our nanny is not nearly as competent as we had hoped.  However, by using the video, we were able to detect this problem.  We immediately replaced our nanny and will certainly monitor all future caregivers.

I absolutely recommend this product to anyone who has a babysitter come to their home.

Sincerely,
Linda
New York City

Dear Knowyournanny.biz:
I just wanted to give you an update of my experience with your product.  I am a mother of a set of twin girls (2.5 yrs. old) and we live in Ridgewood, New Jersey.. I work 3 days a week and had a full time nanny. Most recently my daughters were expressing their lack of desire to be at home with my nanny which, bothered me. So I decided to rent one of your devices.  It was the best spent money.   After video taping her,  I unfortunately unveiled that she was not the person who I thought she was. She was extremely lazy, sat on the phone for 6 hours at a time, neglected my children  and slept on the job.  I would have never been able to know who she was for sure if, I didn't rent your equipment... Well, because of my experience with enough nannies I fired her and I am sending my children to nursery school instead of keeping them at home with another nanny.

Thanks so much for getting into this business and providing parents like myself a tool to monitor what goes on in my house when I'm not home. Again, it was the smartest purchase I ever made. I hope through this testimonial I will influence other smart educated parents to spend their money wisely.

Sincerely,
Tina
Ridgewood, NJ

Hi Mike,

I've been meaning to send this off to you for some time now. I wanted to thank you for your diligence and hard work in helping me find a nanny cam
system that fit my application and worked in my environment.  So I'm good to go. It already has been a godsend to me. It has already saved me/my child/and my family undue grief, and in one instance protected my child from potential harm. I appreciate all your upfront help, support and speedy calls back. You are awesome!  If I EVER run across anyone in need of such devices, I'll be sure to have them contact you.
Regards,

Christine
Missipn, CA
 

Dear Knowyournanny,

My experience with the nanny cam was bittersweet.  The device arrived to my home discreetly and was a cinch to set-up.  Unfortunately, after one day of use, I had no choice but to fire the nanny as I found out she was what the industry refers to as a "faker:"  Acts one way when with the parents but acts very differently (or indifferently) when we were not home.  Ultimately it is our child's well-being that we are concerned about so I thank you for making this experience possible and manageable.

Jon,
New York City